Small Business Blog: Can Your Customers Contact You?

AS SEEN IN

Photography Business Institute
Photography Business Institute

 

Small Business Blog

I visit a lot of small business owners’ websites. Sometimes I need to get in touch with the business whose site I’m on immediately, but other times I’d just like to send them an email because I’m tied up with something else and can’t get into all my questions on the phone.

More and more websites I encounter are guilty of one of the three (or in drastic cases all three!):

1) Do not include a phone number for me to call them

2) Do not include an email address, rather a contact us form and who knows if it even goes to the right person

3) Hide the contact page so I have to hunt around trying to find it

It annoys me. It’s bad business. You should WANT to talk to your customers. So make it easy for them to contact you however THEY want to. Not how YOU want them to.

Why Networking with Other Businesses is a Must for Photographers

The business world loves the term networking. While it can be thrown around as a buzzword, when you break it down, it simply means making connections and building relationships. While networking is a part of many jobs, it is essential for professional photographers...

The Portrait Photographer’s Guide to Keeping Up With Trends

Who remembers the boom of selective coloring in the early 2000s? Everywhere you looked, you'd see black and white images but for a pop of red in the subject's shoes or a vivid, bright bouquet colored by hand with colored pencils. Trends come and go in all creative...