Small Business Blog: Can Your Customers Contact You?


Photography Business Institute
Photography Business Institute


Small Business Blog

I visit a lot of small business owners’ websites. Sometimes I need to get in touch with the business whose site I’m on immediately, but other times I’d just like to send them an email because I’m tied up with something else and can’t get into all my questions on the phone.

More and more websites I encounter are guilty of one of the three (or in drastic cases all three!):

1) Do not include a phone number for me to call them

2) Do not include an email address, rather a contact us form and who knows if it even goes to the right person

3) Hide the contact page so I have to hunt around trying to find it

It annoys me. It’s bad business. You should WANT to talk to your customers. So make it easy for them to contact you however THEY want to. Not how YOU want them to.

3 Ways to Market Your Photography Business Without Spending Money

A marketing plan is vital for any business, but as portrait photographers, some of the most successful marketing strategies don’t require big investments. You can watch your business grow by getting out into your community, talking to people, connecting with other...

Why Portrait Photography Is the Perfect Stay-At-Home Mom Side Hustle

While being a dedicated stay-at-home mom is a job all on its own, some moms (and dads) are also interested in finding flexible ways to earn extra money for their families. However, adding a new career to an already busy life of managing a house and caring for children...